Privacy Policy

Nyamane Solutions (Pty) Ltd (“Nyamane Solutions”, “we”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

1. Information we collect

We only collect personal information that you choose to give us when you complete the contact form on this website or contact us directly. This may include:

• your name and surname;
• email address and phone number;
• company name; and
• details about your project or enquiry.

Our web server may also record standard technical information (such as IP address, browser type and the date and time of a visit) for security purposes, including preventing spam and abuse of the contact form.

2. How we use your information

We use your information only to:

• respond to your enquiry and provide requested quotations or information;
• communicate with you about a potential or existing project; and
• protect this website against misuse.

We do not sell, rent or trade your personal information, and we do not use it for unsolicited marketing.

3. Legal basis and consent

By ticking the consent box on our contact form, you agree that we may process the information you submit for the purposes above. You may withdraw your consent at any time by contacting us.

4. Sharing of information

We only share personal information where necessary, for example with our email and website hosting providers who process data on our behalf, or where required by law. Where we work with strategic alliance partners on a project, we will only share relevant details with your agreement.

5. Third-party services

Our contact page displays an embedded Google Map. When the map loads, Google may collect information about your visit in accordance with the Google Privacy Policy. This website does not use advertising or analytics cookies.

6. Security and retention

This website is served over an encrypted (HTTPS) connection and form submissions are sent through an authenticated, encrypted email connection. We keep enquiry information only for as long as needed to respond to you and to meet our legal and business record-keeping obligations.

7. Your rights

Under POPIA you have the right to:

• ask whether we hold personal information about you and request access to it;
• request correction or deletion of your personal information;
• object to the processing of your personal information; and
• lodge a complaint with the Information Regulator of South Africa (inforegulator.org.za).

8. Contact us

For any privacy-related questions or requests, please contact our Information Officer:

Nyamane Solutions (Pty) Ltd
Email: solutions@nyamane.com
Phone: +27 (0)83 955 0655
1551 Wembezi Location, Ward 3, Estcourt, KwaZulu-Natal, 3310